We would love to hear from you. Questions? Comments? Suggestions? Please visit our FAQ link above for more help. We are a family based business and put our heart and soul in each bottle. Every bottle comes with a one year guarantee (Just keep it in the fridge!) That’s our mission statement…. “Making glue stick, we guarantee it”. Please contact us at firstname.lastname@example.org if you have any questions. You can call us at 716.961.8359. Thanks and happy gluing!!